The Direct-to-consumer (D2C) model is empowering mid-market players to break free from traditional retail limitations and propel their growth in the digital age. By connecting directly with their target audience, these companies unlock a wealth of benefits that boost brand power, maximize profits, and fuel data-driven decision making.

We drive the following key metrics for our clients

20% to 50%

Increased Revenue / Business Growth through Digital Channels

10% to 25%

Reduced customer acquisition cost (CAC)

20%

Increased customer lifetime value (LTV)

20% to 30%

Reduced customer servicing costs

25% to 40%

Improved Branding as a Technology Leader

15% to 25%

Optimized Digital Supply Chain and Logistics

10% to 30%

Improved customer satisfaction

20% to 30%

Higher Profit Margins

30%

Higher Brand Recognition

The D2C Advantage

Brand Control & Recognition

Speak directly to your audience: Communicate your brand essence authentically and tailor messaging to resonate with your target market.

Increased brand recognition: Studies show a 30% higher brand recognition for D2C companies compared to traditional models.

Foster brand loyalty: Build stronger relationships with your customers through direct engagement and personalized experiences.

Profitability & Efficiency

Cut out the middleman: Eliminate intermediary costs and increase profit margins by 20-30%.

Optimize pricing and promotions: Gain greater control over pricing strategies and offer targeted promotions directly to your customers.

Streamline operations: Reduce complexity and improve operational efficiency by managing your distribution and fulfilment channels.

Customer Insights & Data Power

Collect valuable customer data : Gather 2-3 times more customer data compared to traditional channels.

Gain deeper customer understanding : Analyze data to personalize experiences, improve product offerings, and predict customer behaviour.

Fuel smarter marketing : Leverage data-driven insights to target your campaigns effectively and maximize marketing ROI.

Operational Efficiency

Become more Agile and adapt to Innovation by improving the time to market of new products by 70%.

Direct inventory control resulting in  20-30% lower stockout rates compared to traditional retailers and reduces lost sales and customer frustration

D2C Success Stories

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An eyewear brand revolutionized their online shopping with AI-powered virtual try-on resulting in a 50% increase in conversion rates and a 30% reduction in returns

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An online mattress company bypassed traditional brick-and-mortar stores selling directly through personalized product offerings on their wesite, offering competitive prices and convenience, leading to a 95% customer satisfaction rate

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A leading beauty brand uses AI to personalize product recommendations on their website, resulting in a 30% increase in average order value

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A leading action camera manufacturer uses its D2C model to connect directly with its core audience of adventure enthusiasts, fostering a strong community and 10% annual revenue growth

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The AI Advantage

Integrating AI into your D2C strategy can amplify your success by:
Automating tasks
Freeing up human resources for strategic initiatives.
Gaining deeper customer insights
Uncovering hidden patterns and trends in customer data.
Personalizing experiences
Delivering highly relevant product recommendations, offers, and content to individual customers.
Optimizing operations
Making data-driven decisions to improve efficiency and profitability.

Ready to embrace the D2C revolution with Agivant?
The D2C model is a powerful tool for mid-market players to achieve sustainable growth in the digital age. By taking control of your brand narrative, maximizing profits through efficient operations, and leveraging the power of data and AI, Agivant helps you unlock your full potential and thrive in the ever-evolving market landscape.

Partnerships and Solutions

Ajay Malgaonkar

Chief Digital Delivery Officer

Ajay is a seasoned technology leader with over 28 years of experience driving digital transformation across global enterprises and helping clients achieve their strategic objectives. Ajay’s passion for innovation-led growth, coupled with his ability to scale operations while maintaining agility, makes him a natural fit for Agivant’s mission.


Before joining Agivant, Ajay spent a decade at Prolifics Corporation, a US-headquartered digital engineering firm, where he led integrated engineering teams and delivered transformative AI-driven solutions to marquee clients. His focus on innovation, scalability, and agility made him a key architect of Prolifics’ digital success.


Earlier in his career, Ajay spent ten years at Infosys, where he led the digital practice and delivered large-scale, complex e-commerce and transformation programs across North America, Europe, and the Asia-Pacific region. Ajay’s impact has been widely recognized in the industry. In 2023, he was named one of India’s Next 100 Future CIOs by ITNext and received the ET Inspiring Leader Award.


He holds a Bachelor's degree in Engineering from Sardar Patel College of Engineering and a Post Graduate Diploma in Information Systems from the Somaiya Institute of Management Studies and Research in Mumbai. Ajay’s career reflects a consistent ability to scale digital operations, lead high-impact transformations, and inspire cross-functional teams to deliver value with speed and precision.

Agivant Technologies

Sandeep Kishore

Founder and CEO

Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.

Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.

Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.

Agivant Technologies

Shree Krishna Somani

Head of Business Success

Shree is a dynamic and accomplished leader, uniquely positioned at the intersection of finance, strategy, and technology. As Head of Business Success at Agivant Technologies, he is focused on driving client centricity and overall organization effectiveness. He has a proven track record of delivering impactful results in leadership roles, consistently demonstrating an ability to translate vision into tangible outcomes.


Prior to Agivant, Shree served as Assistant Vice President at Aavas Financiers Ltd, where he led Business Process Re-engineering and Digital Transformation initiatives, showcasing his ability to modernize operations and enhance efficiency. He also contributed to enterprise risk analytics and strategic planning. Earlier, during his tenure in the CEO’s Office at Zensar Technologies, he played a pivotal role in driving corporate and business strategy, advising on M&A evaluations, and leading key strategic initiatives for the CEO. Shree began his leadership journey with the Aditya Birla Group Leadership Program.


An alumnus of XLRI Jamshedpur and University of Delhi, Shree blends a strong academic foundation with extensive practical experience. This combination underpins his proven ability to drive significant impact and deliver compelling business results across complex organizational landscapes.

Agivant Technologies