Agivant layers an agency of AI agents, a real-time data fabric, and a service graph on top of your existing observability and ITSM stack to compress MTTR, cut alert noise, and safely automate remediation.

40-50%

MTTR
Reduction

AI-assisted diagnosis and autonomous remediation.

Agivant Impact
Resolves known incidents in minutes, not hours.

60-80%

Alert Noise Reduction

Correlation, deduplication, and suppression of redundant alerts.

Agivant Impact
Focuses SREs on high-impact signals.

-30-60%

Ticket Handling Effort

Autonomous enrichment, routing, and suggested resolutions.

Agivant Impact
Offloads manual triage from L1/L2 teams.

Higher

Change Success Rate

Change risk scoring and pre-deployment analysis.

Agivant Impact
Prevents change-induced incidents.

Lower

Run
Costs

Tool consolidation and duplicate monitoring reduction.

Agivant Impact
Scales operations without
linear headcount.

AIOps Evolution Timeline

The shift from isolated monitoring to a unified intelligence layer.

1

Ticket Factories
Exploding ticket volumes, manual triage, and alert storms from dozens of siloed tools. Humans act as the ‘glue’ between monitoring and ITSM.

2

Siloed AIOps
Standalone anomaly detectors and basic chatbots exist, but lack a shared service graph, leaving humans doing cross-system correlation.

3

Agency of Agents
An operations intelligence layer connects telemetry and tickets. Autonomous agents predict incidents, explain root cause, and execute policy-governed fixes.

From Ticket Factories to Autonomous Resolution Engines

IT environments generate far more alerts than humans can safely process. Point solutions chip away at symptoms, but the real bottleneck is the absence of a unifying operations intelligence layer that orchestrates diagnosis and remediation.

Img01.jpg
Ticket Factories » Agentic Intel

Today
Tier 1 teams spend hours reading, categorizing, and re-routing tickets instead of solving.

With Agivant
Agents enrich, route, and resolve incidents instantly via telemetry and knowledge graph.

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Alert Storms » Service Graph

Today
NOCs receive floods of uncorrelated alerts. Humans act as ‘glue’ between disconnected tools.

With Agivant
Signals map to a real-time service graph for automated causal inference and deduplication.

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Slow MTTR » Closed-Loop Autonomy

Today
Runbooks exist but are executed manually. High variance in resolution speed and quality.

With Agivant Runbooks become machine-executable playbooks governed by strict policy and human guardrails.

Operational Shift Summary

CIO Executive Pulse: The shift to agentic IT operations.

People operating tools & tickets

Agentic systems with human governance

Static rules & scripts

Continuous learning from incidents

Three Pillar Framework

Agivant acts as a vendor-neutral intelligence layer sitting above your existing monitoring and ITSM tools.

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Unify: Operations Data Fabric
A single, queryable fabric spanning telemetry, tickets, topology, and business context.

How it works
Uses OpenTelemetry collectors, ITSM connectors, and a Lakehouse+Graph DB core.

Why it matters
Eliminates blind spots by merging logs, metrics, traces, and CMDB into one brain.

Img05.jpg

Understand: Causal Intel & GenAI
Turns fragmented data into understanding of ‘what, why, and impact’.

How it works
Leverages a service graph, anomaly models, and RAG over tickets and KBs.

Why it matters
Delivers automated Root Cause Analysis and contextual explanations instantly.

Img06.jpg

Autonomize: Policy-Governed
Execution Safely moves from recommendation to action with strict human guardrails.

How it works
Agent orchestration layer executes playbooks in sandboxes governed by RBAC.

Why it matters
Turns static runbooks into secure, automated, closed-loop remediation.

Autonomy Maturity Model

Visualizing the transition from manual work to autonomous intelligence.

Human-Led
Semi-Autonomous
Fully Autonomous
What the System Does

Observability tools, ticketing systems, and knowledge bases exist in silos. No common service graph or data fabric spans them.

What Humans Do

SREs manually read, categorize, and re-route tickets, swiveling between monitoring tools to find root causes and reading static wikis.

Business Value Unlocked

Basic monitoring, slow reaction times.

What the System Does

AIOps unifies telemetry and tickets into a single fabric. AI correlates alerts, drafts RCA summaries, and prepares executable runbooks.

What Humans Do

Engineers query the graph via natural language, review AI-generated diagnoses, and approve or modify suggested fixes with one click.

Business Value Unlocked

Faster MTTR, noise reduction, and offloaded L1 triage.

What the System Does

Agentic AI continuously monitors the estate, detecting anomalies, executing safe remediation playbooks, validating health, and closing tickets fully autonomously.

What Humans Do

Focus on reliability strategy, policy creation, setting SLO guardrails, and reviewing post-remediation audit reports.

Business Value Unlocked

Self-healing infrastructure with compounded operational efficiency.

Client Success Stories

Real-world AIOps results from leading global enterprises.

Ready to build your autonomous operations brain

Schedule a strategic readiness assessment to identify where the Autonomous IT Operations Platform can drive the highest MTTR reduction.

Ajay Malgaonkar

Chief Digital Delivery Officer

Ajay is a seasoned technology leader with over 28 years of experience driving digital transformation across global enterprises and helping clients achieve their strategic objectives. Ajay’s passion for innovation-led growth, coupled with his ability to scale operations while maintaining agility, makes him a natural fit for Agivant’s mission.


Before joining Agivant, Ajay spent a decade at Prolifics Corporation, a US-headquartered digital engineering firm, where he led integrated engineering teams and delivered transformative AI-driven solutions to marquee clients. His focus on innovation, scalability, and agility made him a key architect of Prolifics’ digital success.


Earlier in his career, Ajay spent ten years at Infosys, where he led the digital practice and delivered large-scale, complex e-commerce and transformation programs across North America, Europe, and the Asia-Pacific region. Ajay’s impact has been widely recognized in the industry. In 2023, he was named one of India’s Next 100 Future CIOs by ITNext and received the ET Inspiring Leader Award.


He holds a Bachelor's degree in Engineering from Sardar Patel College of Engineering and a Post Graduate Diploma in Information Systems from the Somaiya Institute of Management Studies and Research in Mumbai. Ajay’s career reflects a consistent ability to scale digital operations, lead high-impact transformations, and inspire cross-functional teams to deliver value with speed and precision.

Agivant Technologies

Sandeep Kishore

Founder and CEO

Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.

Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.

Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.

Agivant Technologies

Shree Krishna Somani

Head of Business Success

Shree is a dynamic and accomplished leader, uniquely positioned at the intersection of finance, strategy, and technology. As Head of Business Success at Agivant Technologies, he is focused on driving client centricity and overall organization effectiveness. He has a proven track record of delivering impactful results in leadership roles, consistently demonstrating an ability to translate vision into tangible outcomes.


Prior to Agivant, Shree served as Assistant Vice President at Aavas Financiers Ltd, where he led Business Process Re-engineering and Digital Transformation initiatives, showcasing his ability to modernize operations and enhance efficiency. He also contributed to enterprise risk analytics and strategic planning. Earlier, during his tenure in the CEO’s Office at Zensar Technologies, he played a pivotal role in driving corporate and business strategy, advising on M&A evaluations, and leading key strategic initiatives for the CEO. Shree began his leadership journey with the Aditya Birla Group Leadership Program.


An alumnus of XLRI Jamshedpur and University of Delhi, Shree blends a strong academic foundation with extensive practical experience. This combination underpins his proven ability to drive significant impact and deliver compelling business results across complex organizational landscapes.

Agivant Technologies