Many companies face challenges with traditional rule-based systems for anomaly detection, resulting in delayed reporting, desensitized engineers, and decreased performance. Addressing these issues is crucial to minimizing the impact of incidents and improving overall operational efficiency.

Challenges

  • Rule-based systems rely on predefined rules, making them less adaptable to changes in the data patterns.
  • Setting appropriate thresholds for rule-based anomaly detection can be challenging. A threshold that is too low may lead to false positives, while a threshold that is too high may result in false negatives.
  • When the individual data items are large and arrive rapidly and from varied sources, static analysis is not an option. Distribution of input data shifts over time — for example, during a holiday shopping event, or when a new product is launched, phone/internet network is unstable. In such settings, the anomaly thresholds need to be adjusted automatically.
  • Rule-based systems lack the ability to learn and adapt autonomously from the data. They cannot adjust their rules dynamically based on evolving patterns, which limits their ability to respond to changing environments.

Watch Solution Video

The solution offered by Agivant involves comprehensive analysis of incoming tickets, logs, metrics, and traces to proactively identify and address issues within an organization's systems. Using advanced AI/ML techniques, the solution conducts Root Cause Analysis (RCA) and trend analysis to identify recurring patterns and anomalies in real-time.

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Components of the solution

Collection and Preprocessing: Data Gather and preprocess data from various sources.
Establishing a Baseline: Define a baseline of normalcy using historical data.
Algorithm Selection: Choose appropriate algorithms for anomaly detection.
Model Training and Fitting: Train models on historical data and fit them to current data.
Anomaly Detection and Validation: Detect anomalies in real-time and validate them against predefined thresholds.
Feedback Loop: Continuously update models based on feedback and evolving patterns.
Continuous Monitoring: Monitor key metrics in real-time for proactive response.

How do we update our model in real-time?

Brute Force Updates

The simplest solution is to simply recompute our parameters on the most recent data window every time a new data point arrives. However, this can be infeasible if fitting the model to the window is too computationally complex.

Scheduled Updates

We can cache our model parameters for a given period of time, say 24 hours, and retrain on the new data points at the end of each period. However, excessive false positive alerts can occur if the behavior of our metric changes before our scheduled update.

Event Driven Updates

If a high prediction error for the recent set of data points has been detected, we can use this as an opportunity to recompute our model parameters. Event-driven updates are unpredictable, which can lead to operational challenges in the future.

Online Updates

For some algorithms, it is also possible to reformulate them to work in the online setting: continuously reading in new data points and efficiently updating the parameters with each data point.

Key Benefits

Comprehensive Data Analysis

Agivant's solution analyzes various types of data sources including tickets, logs, metrics, and traces.

RCA and Trend Analysis

Through sophisticated AI/ML algorithms, the solution conducts Root Cause Analysis (RCA) and trend analysis to identify recurring trends and potential issues.

Real-time Anomaly Detection

The solution detects anomalies in real-time for both one-off and recurring issues, enabling swift action to mitigate potential disruptions.

Post-call Analysis

Post-call analysis is conducted to identify and address new issues that may arise, ensuring continuous improvement of systems and processes.

Minimization of False Positives

Advanced algorithms are employed to minimize false positives, ensuring that alerts are accurate and actionable.

Rapid Alerting

Alerts are sent to the appropriate teams within minutes of detecting anomalies, enabling timely response and resolution.

Agivant empowers companies to enhance incident response, minimize downtime, and optimize operational efficiency through proactive anomaly detection and monitoring. By leveraging advanced AI/ML techniques, companies can stay ahead of potential issues and maintain high-performance levels in dynamic data environments.

Sanjay Kumar

Chief Digital Transformation Officer

Sanjay has over 27+ years of experience in the IT industry and is a trusted solutions advisor with deep expertise in AI, cloud, and data technologies.

He has a proven track record of delivering innovative and impactful solutions for numerous customers. Before Agivant, Sanjay held the position of Senior Vice President of Digital Delivery at Infinite Computer Solutions, where he provided technology and delivery leadership to clients in wealth management, healthcare, and online digital platforms. He also spent over 23+ years at HCL Technologies where he was responsible for driving a business portfolio of USD 100+ Million and drove double-digit growth through a co-innovation working model with various clients. He also set up a co-innovation lab in Seattle to drive AI-based solutions and built strategic connections multiple customers.

Sanjay's industry expertise spans across Data Engineering and Analytics, Product Engineering and Development, Product Testing and Accessibility testing, and Product Support and Build Engineering.

Agivant Technologies

Sandeep Kishore

Founder and CEO

Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.

Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.

Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.

Agivant Technologies

Sanjay Jambhale

Chief Digital Delivery Officer

Sanjay is a passionate technology innovator and incubator with over 30 years of experience in the technology industry. He has a proven track record of building strong technology teams and enabling clients to achieve their strategic business objectives, particularly through large-scale Digital and Cloud Transformation initiatives.

Prior to joining Agivant, Sanjay spent over 6 years at Zensar Technologies. There, he led Global Practices and Delivery for Zensar's Experience, Advanced Engineering Services, and Data Engineering & Analytics units. He was instrumental in driving exponential Digital Business growth by implementing the High-Velocity Engineering (HiVE) approach for global clients' Digital and Cloud Transformation programs.

Before Zensar, Sanjay spent 22 years at TCS in various leadership roles. Notably, he headed Global Digital Delivery, focusing on Digital Reimagination/Transformation programs for over 250 global customers. Leading a team of over 6,000 digital engineers, he served clients across diverse industries. He also incubated Digital Marketing services as a new service line for TCS, growing it from scratch to a $100 million business within three years. Sanjay is an alumnus of IIT Kharagpur.

Agivant Technologies

Swanand Kulkarni

Architect and Practice Head, AI and Gen AI
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Ankit Thakur

HRBP Lead
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Ketan Bhadekar

Senior Digital Platform Solution Architect – Cloud Data Engineering
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Chandan Singh

Senior Digital Platform Solution Architect – Cloud Data Engineering
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Rakesh Deshmukh

Digital Platform Solution Architect – GCP Data Engineering
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Ravi Ranjan

Principal Solution Architect – Delivery
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Pandu Pabbisetty

Vice President – Digital Transformation
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Tanu Das

Director – Sales and Customer Growth
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Shri Krishna Somani

Bussiness Success
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Sanjay Kumar

Chief Digital Officer
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Sanjay Jambhale

Principal Solution Architect- Delivery
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Sandeep Kishore

Founder and CEO
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DevOps Engineer

Industry experience: 10 Years
Location: Pune

Agivant is a new-age AI-First Digital and Cloud Engineering services company that drives Agility and Relevance for our client's success.

Powered by cutting-edge technology solutions that enable new business models and revenue streams, we help our customers achieve their trajectory of growth.

Agility is a core muscle, an integral part of the fabric of a modern enterprise.

To succeed in an ever-changing business environment, every modern organization needs to adapt and renew itself quickly. We help foster a more agile approach to business to reconfigure strategy, structure, and processes to achieve more growth and drive greater efficiencies.

Relevance is timeless, and is the only way to survive, and to thrive.

The quest for relevance defines the exponential acceleration of humanity. This has presented us with a slew of opportunities, but also many unprecedented challenges. With technology-led innovation, we help our customers harness these opportunities and address the myriad challenges.