The intelligence layer

Shopify powers the storefront. Agivant powers the intelligence behind it - agents that monitor, decide, and act so merchants never have to choose between operating their store and growing it.

Agivant’s agentic commerce platform integrates with Shopify APIs, reading catalogue data, order signals, customer sentiment, and supplier inventory in real time - then runs autonomous agent workforces that bring every decision to the merchant for a single approval.

Accelerator 01

Stockout Response

When your hero SKU is hours from zero stock, every minute of manual coordination is revenue lost. The Agivant Inventory Intelligence accelerator detects stockout risk in real time, coordinates supplier evaluation, redirects ad spend, and assembles a complete response package - bringing one decision screen to the merchant before the crisis hits.

Live cascade orchestration Inventory, Forecasting, Supplier, Marketing, and Finance agents coordinate autonomously in under six seconds. Vendor SLA scores, demand projections, and budget headroom all evaluated before the merchant sees a single decision.
Knowledge graph traversal The agent reasons across your Shopify catalogue, supplier network, seasonal demand index, and customer waitlist — surfacing the exact decision with full context, not just an alert that requires human research.

<10s

Agent coordination from stockout alert to decision-ready

Up to 40%

Reduction in lost revenue from stockout events

97%

Of inventory decisions automated without merchant intervention

Accelerator 02

Real-time NLP review clustering
Sentiment Agent reads every Shopify store review in real time, clusters negative themes using NLP, and identifies the root cause – delivery delay, product quality, or fulfilment failure – before routing the right response type.

LTV-stratified escalation
High-LTV customers are routed to human support before they churn. Mid-LTV cohorts receive personalised voucher campaigns. Every action is segmented by lifetime value so recovery budget is spent where it protects the most revenue.

Sentiment Recovery

Negative reviews cluster silently. By the time a merchant notices, the churn has already started. The Agivant Sentiment Intelligence accelerator reads every review and live session signal on your Shopify store, identifies at-risk cohorts, profiles their LTV, and stages personalised recovery campaigns - automatically, before a single customer is lost.

2×

Higher recovery rate vs generic outreach campaigns

30%

Reduction in customer churn on agent-managed cohorts

<5 min

From negative review detected to recovery campaign staged

Accelerator 03

Conversational Commerce

The next generation of buyers will not open a browser. They will ask their AI assistant what they need, and expect an answer with a transaction attached. The Agivant Buyer Agent accelerator makes every Shopify store addressable by buyer agents - receiveing structured intent, returning structured recommendations, and completing orders without a checkout funnel.

Agent-to-agent transaction rails
Agivant gives your store an agent-readable interface – structured product intelligence, identity verification, negotiation protocols, and programmatic checkout. No page render required.

5.4-second end-to-end conversion
From buyer agent query to Shopify order confirmation. Intent parsed, catalogue matched, bundle discount applied, and transaction completed — all without the buyer visiting a storefront. The conversion funnel becomes a single round-trip.

Zero

Checkout funnel steps in an agent-mediated transaction

24/7

Store availability to buyer agents across any channel

Any channel

WhatsApp, voice, AI assistants - one integration covers all

Platform capability

Intelligence that spans every commerce vertical

The three accelerators above demonstrate the platform. The orchestration layer is composable - any agentic use case your merchant needs can be built on the same substrate.

Inventory management

Dynamic pricing

Sentiment recovery

Buyer agent commerce

Supplier negotiation

Post-purchase journeys

Returns reduction

LTV optimisation

Ad spend allocation

Demand forecasting

Review management

Cross-sell sequencing

Built for any decision your merchants need to automate

Agivant’s orchestration layer is not scenario-specific. New agent roles, new trigger conditions, new workflow logic can be composed on the same knowledge graph substrate without rebuilding anything. If a Shopify merchant can describe the decision, Agivant can automate it.

Integration

Works on top of what merchants already run

No migration. No rip-and-replace. Agivant sits on top of the Shopify stack and gives it an agentic intelligence layer.

1

Connect your Shopify store
Agivant connects to Shopify via native API integration. Catalogue, order, customer, and review data flow directly into the agent knowledge graph. No data migration needed.

2

Agents go to work
The workforce of specialised AI agents monitors your store continuously. Each agent holds full store context, reasons over the knowledge graph, and coordinates with other agents autonomously.

3

Merchants approve strategy Decisions arrive in the Control Tower with full reasoning, alternatives considered, and precise next steps. The merchant approves, rejects, or modifies in seconds. 97.9% of decisions are automated.

Partnership opportunity

Let’s give every Shopify merchant an AI workforce.

Not a plugin. Not an app. An agentic intelligence layer that makes every Shopify store fully reasoned-over by agents - with merchants firmly in the loop.

Talk to an Expert

Ajay Malgaonkar

Chief Digital Delivery Officer

Ajay is a seasoned technology leader with over 28 years of experience driving digital transformation across global enterprises and helping clients achieve their strategic objectives. Ajay’s passion for innovation-led growth, coupled with his ability to scale operations while maintaining agility, makes him a natural fit for Agivant’s mission.


Before joining Agivant, Ajay spent a decade at Prolifics Corporation, a US-headquartered digital engineering firm, where he led integrated engineering teams and delivered transformative AI-driven solutions to marquee clients. His focus on innovation, scalability, and agility made him a key architect of Prolifics’ digital success.


Earlier in his career, Ajay spent ten years at Infosys, where he led the digital practice and delivered large-scale, complex e-commerce and transformation programs across North America, Europe, and the Asia-Pacific region. Ajay’s impact has been widely recognized in the industry. In 2023, he was named one of India’s Next 100 Future CIOs by ITNext and received the ET Inspiring Leader Award.


He holds a Bachelor's degree in Engineering from Sardar Patel College of Engineering and a Post Graduate Diploma in Information Systems from the Somaiya Institute of Management Studies and Research in Mumbai. Ajay’s career reflects a consistent ability to scale digital operations, lead high-impact transformations, and inspire cross-functional teams to deliver value with speed and precision.

Agivant Technologies

Sandeep Kishore

Founder and CEO

Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.

Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.

Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.

Agivant Technologies

Shree Krishna Somani

Head of Business Success

Shree is a dynamic and accomplished leader, uniquely positioned at the intersection of finance, strategy, and technology. As Head of Business Success at Agivant Technologies, he is focused on driving client centricity and overall organization effectiveness. He has a proven track record of delivering impactful results in leadership roles, consistently demonstrating an ability to translate vision into tangible outcomes.


Prior to Agivant, Shree served as Assistant Vice President at Aavas Financiers Ltd, where he led Business Process Re-engineering and Digital Transformation initiatives, showcasing his ability to modernize operations and enhance efficiency. He also contributed to enterprise risk analytics and strategic planning. Earlier, during his tenure in the CEO’s Office at Zensar Technologies, he played a pivotal role in driving corporate and business strategy, advising on M&A evaluations, and leading key strategic initiatives for the CEO. Shree began his leadership journey with the Aditya Birla Group Leadership Program.


An alumnus of XLRI Jamshedpur and University of Delhi, Shree blends a strong academic foundation with extensive practical experience. This combination underpins his proven ability to drive significant impact and deliver compelling business results across complex organizational landscapes.

Agivant Technologies