The Problem

Coordination Crisis at Enterprise Scale

Executive Reality

100+ Teams, 100+ Systems
Fragmented ownership, no single source of truth

Manual Orchestration at Scale
Meetings replace momentum

NPI Cycles Stretch Weeks / Quarters
Revenue delayed

Strategic Initiatives Stall
in “Planning Purgatory”

Leadership Operating
Without Real-Time Visibility

Why This Happens

Strategy and execution disconnected

Systems integrated but not orchestrated

Humans coordinating work that should be automated

Reactive bottleneck management

No predictive intelligence layer

The gap between strategy and execution isn’t a process problem – it’s an orchestration problem at scale.

Agivant’s Impact

The shift from static cost centers to self-evolving assets.

Reduction in cycle time

50–70% reduction in concept
to launch cycle time

Agentic orchestration eliminates manual coordination across 20+ teams and 15+ systems. Standard NPIs compress from quarters to months; non standard requests move from 4 quarters to 2–3 months.

Execution speed

75% faster execution of complex, non standard initiatives
Specialized dependency and routing agents automatically sequence work across siloed systems (CPQ, CLM, SAP, defect trackers), turning chaotic ad hoc launches into predictable, guided workflows.

Meeting overhead

80% reduction in portfolio council meeting time
Intake and prioritization agents continuously score demand against strategic value, capacity constraints, and risk-delivering an always current, explainable ranked backlog that eliminates weekly re prioritization meetings.

Strategic alignment

3x higher alignment between funded initiatives and OKRs
Portfolio agents blend business value, technical feasibility, market timing, and resource signals into dynamic scores, surfacing top initiatives for human ratification while catching low value requests before they consume capacity.

Execution speed

75% faster execution of complex, non standard initiatives
Specialized dependency and routing agents automatically sequence work across siloed systems (CPQ, CLM, SAP, defect trackers), turning chaotic ad hoc launches into predictable, guided workflows.

Governance Violations

Zero governance violations with embedded compliance
Real time compliance monitoring catches missing legal reviews, security assessments, or data privacy checks before they become launch blockers, ensuring every product ships enterprise grade from day one.

The Promise

Operationalizing the Agency of Agents for ServiceNow.

Predictable Speed

Standard NPIs compress from quarters to months; non-standard requests move from 4 quarters to 2-3 months.

Agentic Orchestration

liminates manual coordination across 20+ teams and 15+ systems by turning chaotic workflows into guided paths

Infinite Scale

Handle 10, 100, or 1,000 simultaneous initiatives with the same PMO team as AI absorbs synthesis work.

Paradigm Shift

From manual coordination to autonomous orchestration.

Why Traditional Approaches Fail

Adding more PMs/PMOs doesn’t scale
More coordinators = more meetings + handoff friction

Static AOPs are dead by Q2
No dynamic reprioritization mechanism

Better tools without AI digitize chaos
Jira/ServiceNow without intelligence ≠ orchestration

Human-in-the-loop for everything
Does not scale to 100+ concurrent initiatives

THE REAL CONSTRAINT

At Scale

Constraints

• 100+ Initiatives • 100+ Teams • 100+ Systems • Human coordination = Bottleneck

The Structural Answer

The answer isn’t better process – it’s autonomous orchestration powered by AI agents.

The New World:
Intelligent Agents Coordinating Outcomes

Execution becomes autonomous

Leadership focuses on direction

Continuous sensing replaces reporting

Systems operate as one fabric

The Old World: People Coordinating Tools

The Fragmented Reality

Fragmented Systems
• 20+ teams, 15+ systems
• Manual orchestration
• No single source of truth

Extreme Inefficiency
• Slack storms
• Status meetings
• Manual bottlenecks
•Data inconsistency

Low Visibility
• No real-time metrics
• Leadership relies on stale slides
• Issues surface at crisis stage

Slow Go to Market
• Non-standard requests -> 4 quarters
• Revenue & competitive delay

TO

Intelligent Agents Coordinating Outcomes

Execution becomes autonomous
Automated end-to-end workflows

Leadership governs intent
Focus on strategy, not coordination

Continuous sensing replaces reporting
Real-time predictive insights

Systems operate as one intelligence fabric
Seamless integration across 100+ tools

Six Foundational Principles

Intent -> Outcome
• Leaders define priority, SLA, cost, risk
• Agents translate intent into execution plans
• Humans govern “what” & “why”; agents
manage “how” & “when”

Always Sensing
• Real-time signals from all systems
• Predict issues before impact
• Monitoring replaces status meetings

Autonomous by Default
• End-to-end orchestration runs automatically
• Exceptions escalate only when judgment required
• Standard patterns execute without intervention

Self Healing
• Missed SLA -> automatic reroute
• Capacity shortfall -> reallocation
• System learns from past failures

Dynamic Planning
• Living plans, not static AOPs
• Continuous reprioritization
• Portfolio adapts in real time

Human Role Evolves
• FROM: Tracking & coordination
• TO: Governing intent & strategic trade-offs

The Three Pillar Framework

Value Driven Execution on ServiceNow SPM PPM.

Agivant’s solution is architected around a three-pillar operating model that progressively transforms ServiceNow SPM PPM from a tracking tool into an autonomous intelligence engine.

Unify
Align
Optimize

Platform Capabilities

Platform architecture enabling the agency of agents.

Strategic Portfolio Orchestration
Intelligent Workflow Automation
Process Mining & Execution Intelligence
Enterprise Integration & Data Fabric
Genai & Agentic Intelligence

Capability Portfolio

Agentic use cases in action.

Accelerated NPI Orchestration

INTELLIGENT AUTOMATION

Replacing manual effort with an intelligent workflow that provides a single source of truth for the entire NPI lifecycle across 20+ teams.

Unified Intake: Custom Service Portal

Automated Orchestration across systems

AI-Scored Portfolio Prioritization

INTAKE & DE-DUP AGENTS

Collaborative agents score and cluster NPI ideas against value, risk, and capacity, presenting a ranked backlog for council approval.

Intake Agent classifies value

De-Dup Agent prevents waste

Predictive Bottleneck Management

SLA & HEALTH MONITORING

Monitoring every initiative in flight to predict slippage weeks in advance and propose specific remediation actions.

SLA Agent predicts breaches

Self-Healing proposes re-routes

Launch Confidence & Risk Intelligence

LAUNCH DIRECTOR AGENT

Synthesizing readiness indicators from all systems to present a single ‘launch confidence score’ and top risks.

UAT Agent summarizes defects

Launch Director recs Go/No-Go

Dynamic Resource Management

PROCESS MINING + CAPACITY

Continuously monitoring work patterns to detect capacity imbalances and propose reallocation, replacing static annual planning.

Process Mining analyzes patterns

Investment Agent rebalances budget

Market Validation

Business impact delivered through autonomous orchestration.

Connect with us

The Future of Operations

Don't let manual coordination be your bottleneck. Connect with us to turn these success patterns into your enterprise reality.

Ajay Malgaonkar

Chief Digital Delivery Officer

Ajay is a seasoned technology leader with over 28 years of experience driving digital transformation across global enterprises and helping clients achieve their strategic objectives. Ajay’s passion for innovation-led growth, coupled with his ability to scale operations while maintaining agility, makes him a natural fit for Agivant’s mission.


Before joining Agivant, Ajay spent a decade at Prolifics Corporation, a US-headquartered digital engineering firm, where he led integrated engineering teams and delivered transformative AI-driven solutions to marquee clients. His focus on innovation, scalability, and agility made him a key architect of Prolifics’ digital success.


Earlier in his career, Ajay spent ten years at Infosys, where he led the digital practice and delivered large-scale, complex e-commerce and transformation programs across North America, Europe, and the Asia-Pacific region. Ajay’s impact has been widely recognized in the industry. In 2023, he was named one of India’s Next 100 Future CIOs by ITNext and received the ET Inspiring Leader Award.


He holds a Bachelor's degree in Engineering from Sardar Patel College of Engineering and a Post Graduate Diploma in Information Systems from the Somaiya Institute of Management Studies and Research in Mumbai. Ajay’s career reflects a consistent ability to scale digital operations, lead high-impact transformations, and inspire cross-functional teams to deliver value with speed and precision.

Agivant Technologies

Sandeep Kishore

Founder and CEO

Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.

Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.

Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.

Agivant Technologies

Shree Krishna Somani

Head of Business Success

Shree is a dynamic and accomplished leader, uniquely positioned at the intersection of finance, strategy, and technology. As Head of Business Success at Agivant Technologies, he is focused on driving client centricity and overall organization effectiveness. He has a proven track record of delivering impactful results in leadership roles, consistently demonstrating an ability to translate vision into tangible outcomes.


Prior to Agivant, Shree served as Assistant Vice President at Aavas Financiers Ltd, where he led Business Process Re-engineering and Digital Transformation initiatives, showcasing his ability to modernize operations and enhance efficiency. He also contributed to enterprise risk analytics and strategic planning. Earlier, during his tenure in the CEO’s Office at Zensar Technologies, he played a pivotal role in driving corporate and business strategy, advising on M&A evaluations, and leading key strategic initiatives for the CEO. Shree began his leadership journey with the Aditya Birla Group Leadership Program.


An alumnus of XLRI Jamshedpur and University of Delhi, Shree blends a strong academic foundation with extensive practical experience. This combination underpins his proven ability to drive significant impact and deliver compelling business results across complex organizational landscapes.

Agivant Technologies