Operationalizing Enterprise AI and Products at Scale. We turn experimental AI into bulletproof product infrastructure-bridging the gap between R&D notebooks and mission-critical scale with guaranteed SLAs.

The Critical Operational Void

Why Standard IT Support Fails Intelligent Products

AI Products don’t
break like software.
They decay silently.

Standard IT support monitors uptime (200 OK). They are fundamentally unequipped to handle a product that is “technically up” but delivering incorrect, biased, or degrading decisions.

Accuracy Decay

The Silent Failure

Technical Issue
Concept Drift &
Feedback Loops

Operational Gap
IT Ops monitors latency.
Data Science focuses on R&D.
No one owns live performance.

Revenue bleeds silently while dashboards show Green.

Compliance Risk

The Black Box

Technical Issue
Explainability
Gap

Operational Gap
Logs capture requests, not
reasoning. Support cannot re
construct model state.

Regulatory fines and erosion
of brand trust.

Unit Economics

The Cost Trap

Technical Issue
Inefficient
Inference Scaling

Operational Gap
Generic auto-scalers don’t un
derstand GPU saturation or
quantization.

Cloud bills explode, destroying
product margins.

Core Capabilities (Deep Dives)

Velocity at Scale

Detect & resolve drift

Compute Efficiency

Cost orchestration

Incident Response

24/7 Specialized SRE

Governance

Audit & Compliance

Strategic KPIs

Optimized

Model ROI

Via inference cost tuning

< 5 Min

Mean Time to Detect

For accuracy degradation

Accelerated

Deployment Velocity

Automated validation gates

Mitigated

Regulatory Risk

Continuous explainability

Evolving from Reactive to Predictive

The paradigm shift in operational responsibility.

Operational Aspect
Traditional Support
Agivant AI Ops
Incident Trigger
User submits complaint
Statistical drift detection
Primary Metric
Service Uptime
Decision Accuracy
Diagnosis Method
Log analysis (Error Codes)
Root Cause (Data vs Model)
The Fix
Restart Service
Retrain / Tune / Rollback

Team Skillset

General IT / DevOps

ML Ops / Data Engineering

The Agivant Advantage

Velocity at Scale

We align our Service Level Agreements with your business. We measure success not just by Uptime, but by Inference Quality and Drift Response Time.

Inference Quality
Drift Response

Multi-Platform Expertise

We are platform-agnostic. We support systems built on AWS SageMaker, Google Vertex AI, Azure ML, Databricks, or custom Kubernetes/Ray stacks.

Inference Quality
Drift Response

Seamless Integration

We act as an extension of your team. We plug into your Ticketing, Alerting, and Communication tools.

Jira, ServiceNow, Zendesk

Jira, ServiceNow, Zendesk

Jira, ServiceNow, Zendesk

End-to-End Ownership of the Decision Layer

Agivant is not a generic help desk. We serve as a specialized Technical Operations Partner, integrating directly with your engineering teams.

Monitor

Tracking mathematical quality (Accuracy, Drift, Fairness).

Triage

Root cause investigation (Data vs Model vs Infra).

Resolve

Remediation workflows (Retraining, Rollbacks).

Optimize

Tuning serving infra for cost and latency.

Proactive Support Lifecycle

Intelligence Monitoring

Is it Right?

Drift Detection
Real-time KL Divergence & PSI alerts.

Confidence Tracking
Alerts on score distribution drops.

Bias Shielding
Continuous fairness evaluation.

Resolution (The Fix)

Restore Accuracy

Champ/Challenger
Auto-trigger retraining pipelines.

Safe Rollouts
Shadow & Canary orchestration.

Instant Rollback
One-click reversion to stable state.

Performance Ops

Latency & Cost

Smart Autoscaling
Queue-depth based scaling policies.

Throughput Tuning
Dynamic batching & quantization.

Cost Right-Sizing
Optimal instance recommendations.

Governance

Audit & Trust

Decision Logs
Full trace: Input + Model + Output.

Explainability
On-demand SHAP/LIME insights.

Compliance Reports
Auto-generated fairness audits..

Built to Operate

Interactive demonstrations of the Agivant Platform.

1. Reliability & Drift
2. Compute Efficiency
3. Incident Response
4. Governance

Client Success Stories

Proven Impact in AI Operations & Support

Ajay Malgaonkar

Chief Digital Delivery Officer

Ajay is a seasoned technology leader with over 28 years of experience driving digital transformation across global enterprises and helping clients achieve their strategic objectives. Ajay’s passion for innovation-led growth, coupled with his ability to scale operations while maintaining agility, makes him a natural fit for Agivant’s mission.


Before joining Agivant, Ajay spent a decade at Prolifics Corporation, a US-headquartered digital engineering firm, where he led integrated engineering teams and delivered transformative AI-driven solutions to marquee clients. His focus on innovation, scalability, and agility made him a key architect of Prolifics’ digital success.


Earlier in his career, Ajay spent ten years at Infosys, where he led the digital practice and delivered large-scale, complex e-commerce and transformation programs across North America, Europe, and the Asia-Pacific region. Ajay’s impact has been widely recognized in the industry. In 2023, he was named one of India’s Next 100 Future CIOs by ITNext and received the ET Inspiring Leader Award.


He holds a Bachelor's degree in Engineering from Sardar Patel College of Engineering and a Post Graduate Diploma in Information Systems from the Somaiya Institute of Management Studies and Research in Mumbai. Ajay’s career reflects a consistent ability to scale digital operations, lead high-impact transformations, and inspire cross-functional teams to deliver value with speed and precision.

Agivant Technologies

Sandeep Kishore

Founder and CEO

Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.

Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.

Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.

Agivant Technologies

Shree Krishna Somani

Head of Business Success

Shree is a dynamic and accomplished leader, uniquely positioned at the intersection of finance, strategy, and technology. As Head of Business Success at Agivant Technologies, he is focused on driving client centricity and overall organization effectiveness. He has a proven track record of delivering impactful results in leadership roles, consistently demonstrating an ability to translate vision into tangible outcomes.


Prior to Agivant, Shree served as Assistant Vice President at Aavas Financiers Ltd, where he led Business Process Re-engineering and Digital Transformation initiatives, showcasing his ability to modernize operations and enhance efficiency. He also contributed to enterprise risk analytics and strategic planning. Earlier, during his tenure in the CEO’s Office at Zensar Technologies, he played a pivotal role in driving corporate and business strategy, advising on M&A evaluations, and leading key strategic initiatives for the CEO. Shree began his leadership journey with the Aditya Birla Group Leadership Program.


An alumnus of XLRI Jamshedpur and University of Delhi, Shree blends a strong academic foundation with extensive practical experience. This combination underpins his proven ability to drive significant impact and deliver compelling business results across complex organizational landscapes.

Agivant Technologies