Agivant is uniquely positioned to guide enterprises through a seamless, innovative, and future-ready migration from homegrown ticketing and defect management systems to ServiceNow.
Our mission is to cut through the chaos of legacy systems, leveraging AI, generative models, and hyperautomation to reengineer processes, rethink transformation, and ensure your ServiceNow deployment drives measurable ROI. Here’s how Agivant’s new age, AI-first approach revolutionizes your migration journey.
Objective : Define a transformative vision using AI-driven analytics and agile principles, laying a robust foundation.
AI-Powered Process Mining: We analyze your existing systems to identify inefficiencies and high-value workflows, leveraging ServiceNow's Process Optimization to ensure a data-driven approach to prioritization.
AI-Driven Migration Blueprint: Our generative AI models create tailored migration templates, pre-mapping data fields and workflows to significantly reduce planning effort. This includes leveraging capabilities like ServiceNow's Predictive Intelligence for initial data insights.
Outcome-Focused Roadmap: We define clear, measurable goals for your migration, setting the stage for tangible improvements.
Deliverable: A strategic migration plan with AI-optimized process flows.
Objective : Seamlessly migrate legacy data to ServiceNow with AI-driven precision and automation.
AI-Powered Data Cleansing: Our AI models automatically detect and resolve data inconsistencies, ensuring clean and accurate data in Service Now.
Smart Data Mapping: Machine learning algorithms intelligently map your legacy data to ServiceNow's schema, ensuring data integrity.
Automated ETL & Validation: We build scalable, real-time data pipelines using ServiceNow's IntegrationHub and automated validation to ensure zero downtime and compliance.
Automated Validation: AI-driven scripts, powered by advanced data warehousing solutions, verify data integrity, generating compliance-ready reports.
Deliverable: A fully migrated, validated dataset in ServiceNow with automated accuracy reports.
Objective : Redesign legacy processes into AI-driven, hyperautomated workflows.
AI-Optimized Workflows: We automate processes like defect triage and ticket assignment using ServiceNow's Flow Designer and Predictive Intelligence, enhancing efficiency.
Generative AI Integration: Our solutions enhance conversational interfaces using ServiceNow's Now Assist, enabling natural language interactions for ticket creation and reporting.
Hyperautomation & Continuous Learning: We automate repetitive tasks via ServiceNow's RPA Hub and continuously refine workflows based on real-time usage data.
Deliverable: AI-powered workflows deployed in ServiceNow, with initial automation savings tracked.
Objective : Drive rapid adoption through modern UX, gamification, and immersive training.
AI-Powered Virtual Agents: We enhance ServiceNow's Virtual Agent with advanced generative AI models to streamline user interactions for ticket and defect management.
Gamified Engagement: We introduce engaging elements within ServiceNow's Employee Center to boost user adoption and satisfaction.
Immersive Training: AR/VR modules and digital adoption tools provide real-time, context-sensitive guidance, reducing training time.
Deliverable: A trained user base with high adoption rates, validated by analytics and user satisfaction.
Objective : Integrate ServiceNow with your ecosystem using a cloud-native, API-first approach.
Microservices Architecture: We build flexible microservices for seamless integration with your existing enterprise tools, leveraging ServiceNow's IntegrationHub.
Scalable Integrations: Leveraging serverless computing and IoT capabilities, we enable cost-efficient, real-time data flow for proactive operations.
Robust Security & Monitoring: We implement zero-trust security with ServiceNow’s Security Operations and AI-driven monitoring to ensure secure and high-performing integrations.
Deliverable: A fully integrated ServiceNow instance with real-time ecosystem connectivity.
Objective : Ensure your ServiceNow deployment remains future-ready with AI-driven insights and innovation.
Predictive Optimization: Our AI platforms and ServiceNow’s Predictive Intelligence continuously analyze usage data to suggest and implement workflow improvements.
Community-Driven Innovation: We tap ServiceNow’s CreatorCon and broader innovation communities for new apps and integrations.
Self-Healing Systems: AI models enable ServiceNow to auto-resolve common issues, reducing manual IT workload.
Sustainable & Ethical AI: We optimize cloud usage for energy efficiency and ensure AI models are bias-free, aligning with ESG goals.
Deliverable: A continuously evolving ServiceNow platform with ongoing optimization and new feature rollouts.
With Agivant, your ServiceNow migration isn’t just a technical transition-it’s a transformative journey that delivers tangible results.
Streamlined planning &
automated processes.
AI-driven precision ensures error-free migrations.
Agile methodologies accelerate time to value.
Hyperautomation & intelligent integrations maximize efficiency
Our clients, including Fortune 500 companies, praise our ability to “push the boundaries of what’s possible with technology” and deliver “flawless transitions” under tight
Our focus on integration transforms ServiceNow into your ecosystem’s backbone. We ensure real-time connectivity with your enterprise tools through:
Agivant delivers integrations that drive agility and scalability, leveraging cutting-edge innovation.
Partner with Agivant to unlock the full potential of your AI-powered ServiceNow journey.
Ajay Malgaonkar
Ajay is a seasoned technology leader with over 28 years of experience driving digital transformation across global enterprises and helping clients achieve their strategic objectives. Ajay’s passion for innovation-led growth, coupled with his ability to scale operations while maintaining agility, makes him a natural fit for Agivant’s mission.
Before joining Agivant, Ajay spent a decade at Prolifics Corporation, a US-headquartered digital engineering firm, where he led integrated engineering teams and delivered transformative AI-driven solutions to marquee clients. His focus on innovation, scalability, and agility made him a key architect of Prolifics’ digital success.
Earlier in his career, Ajay spent ten years at Infosys, where he led the digital practice and delivered large-scale, complex e-commerce and transformation programs across North America, Europe, and the Asia-Pacific region. Ajay’s impact has been widely recognized in the industry. In 2023, he was named one of India’s Next 100 Future CIOs by ITNext and received the ET Inspiring Leader Award.
He holds a Bachelor's degree in Engineering from Sardar Patel College of Engineering and a Post Graduate Diploma in Information Systems from the Somaiya Institute of Management Studies and Research in Mumbai. Ajay’s career reflects a consistent ability to scale digital operations, lead high-impact transformations, and inspire cross-functional teams to deliver value with speed and precision.
Sandeep Kishore
Sandeep is a proven CEO, key strategist, and trusted board director with over three decades of experience in the technology industry. He is a highly effective coach and mentor, known for his bold thinking and innovation. Throughout his career, Sandeep has demonstrated a remarkable ability to create and grow successful businesses.
Before founding Agivant, Sandeep served as an Executive Partner with Siris Capital Group, a leading Private Equity firm. Prior to that, he was the CEO & MD of Zensar Technologies from 2016-2021, where he spearheaded a massive turnaround, transforming the company into a fully digital enterprise. This successful transformation was featured as a case study by both Harvard Business School and London Business School.
Sandeep's career also includes over 25 years at HCL Technologies, where he held various leadership roles and built several billion-dollar businesses. An alumnus of IIT Bombay, he is a dedicated board advisor, mentor, and passionate advocate for social impact. He co-founded the Har Asha Foundation, a philanthropic initiative focused on helping young adults develop essential workforce skills. Beyond his professional achievements, Sandeep is also a published poet with two acclaimed books.
Shree Krishna Somani
Shree is a dynamic and accomplished leader, uniquely positioned at the intersection of finance, strategy, and technology. As Head of Business Success at Agivant Technologies, he is focused on driving client centricity and overall organization effectiveness. He has a proven track record of delivering impactful results in leadership roles, consistently demonstrating an ability to translate vision into tangible outcomes.
Prior to Agivant, Shree served as Assistant Vice President at Aavas Financiers Ltd, where he led Business Process Re-engineering and Digital Transformation initiatives, showcasing his ability to modernize operations and enhance efficiency. He also contributed to enterprise risk analytics and strategic planning. Earlier, during his tenure in the CEO’s Office at Zensar Technologies, he played a pivotal role in driving corporate and business strategy, advising on M&A evaluations, and leading key strategic initiatives for the CEO. Shree began his leadership journey with the Aditya Birla Group Leadership Program.
An alumnus of XLRI Jamshedpur and University of Delhi, Shree blends a strong academic foundation with extensive practical experience. This combination underpins his proven ability to drive significant impact and deliver compelling business results across complex organizational landscapes.
Sanjay Jambhale
Sanjay is a passionate technology innovator and incubator with over 30 years of experience in the technology industry. He has a proven track record of building strong technology teams and enabling clients to achieve their strategic business objectives, particularly through large-scale Digital and Cloud Transformation initiatives.
Prior to joining Agivant, Sanjay spent over 6 years at Zensar Technologies. There, he led Global Practices and Delivery for Zensar's Experience, Advanced Engineering Services, and Data Engineering & Analytics units. He was instrumental in driving exponential Digital Business growth by implementing the High-Velocity Engineering (HiVE) approach for global clients' Digital and Cloud Transformation programs.
Before Zensar, Sanjay spent 22 years at TCS in various leadership roles. Notably, he headed Global Digital Delivery, focusing on Digital Reimagination/Transformation programs for over 250 global customers. Leading a team of over 6,000 digital engineers, he served clients across diverse industries. He also incubated Digital Marketing services as a new service line for TCS, growing it from scratch to a $100 million business within three years. Sanjay is an alumnus of IIT Kharagpur.
Sanjay Kumar
Sanjay has over 27+ years of experience in the IT industry and is a trusted solutions advisor with deep expertise in AI, cloud, and data technologies.
He has a proven track record of delivering innovative and impactful solutions for numerous customers. Before Agivant, Sanjay held the position of Senior Vice President of Digital Delivery at Infinite Computer Solutions, where he provided technology and delivery leadership to clients in wealth management, healthcare, and online digital platforms. He also spent over 23+ years at HCL Technologies where he was responsible for driving a business portfolio of USD 100+ Million and drove double-digit growth through a co-innovation working model with various clients. He also set up a co-innovation lab in Seattle to drive AI-based solutions and built strategic connections multiple customers.
Sanjay's industry expertise spans across Data Engineering and Analytics, Product Engineering and Development, Product Testing and Accessibility testing, and Product Support and Build Engineering.
Swanand Kulkarni
Ankit Thakur
Ketan Bhadekar
Chandan Singh
Rakesh Deshmukh
Ravi Ranjan
Pandu Pabbisetty
Tanu Das
Shri Krishna Somani
Sanjay Kumar
Sanjay Jambhale
Sandeep Kishore
Industry experience: 10 Years
Location: Pune
Agivant is a new-age AI-First Digital and Cloud Engineering services company that drives Agility and Relevance for our client's success.
Powered by cutting-edge technology solutions that enable new business models and revenue streams, we help our customers achieve their trajectory of growth.
Agility is a core muscle, an integral part of the fabric of a modern enterprise.
To succeed in an ever-changing business environment, every modern organization needs to adapt and renew itself quickly. We help foster a more agile approach to business to reconfigure strategy, structure, and processes to achieve more growth and drive greater efficiencies.
Relevance is timeless, and is the only way to survive, and to thrive.
The quest for relevance defines the exponential acceleration of humanity. This has presented us with a slew of opportunities, but also many unprecedented challenges. With technology-led innovation, we help our customers harness these opportunities and address the myriad challenges.
