Objectives

  • Fix over 3000 legacy bugs to remove tech debt and accelerate feature engineering to meet product management team requirements.
  • Improve product analytics instrumentation by fixing 250+ pipelines and improve data quality/availability.
  • Set up dedicated product engineering and support team to improve customer support experience and reduce total number of incidents.

Challenges

  • Continuous challenge of new feature adoption, as well as time to release new features.
  • Service outages due to high degree of tech debt.
  • Insufficient insight due to lack of instrumentation of services.

Challenges

  • Continuous challenge of new feature adoption, as well as time to release new features.
  • Service outages due to high degree of tech debt.
  • Insufficient insight due to lack of instrumentation of services.
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Solution

customer-relationship-management-system-modish-computer-crm-business
Architect, design, and build an admin portal to improve partner onboarding experience.
online-recruitment-application-specialist-search-service-concept-with-virtual-cards-with-rating
Implementation of 50+ feature widgets to help enterprise partners configure user journey based on their own policies.
qwe
Implementation of service instrumentation framework to collect CTA (call to action) for every interface to track customer/partner journey.
aaq
100%-unit test automation implementation using TDD practices and processes.
two-businesswomen-shaking-hands
Fix and Migrate data ingestion pipelines from SSIS, Python to ADF

Technology

React, Kusto, C#, Microservices, Spark, Python

AzureDevOps, Azure Anomaly Detector, Power BI, Azure Key Vault, Microsoft Purview

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Outcome

40% cost savings in product support.
95% data accuracy to improve decision making.
200% improvement in feature release cycles.
Fixed 90% product legacy bugs.
85% telemetry instrumentation.

DevOps Engineer

Industry experience: 10 Years
Location: Pune

To apply for this opportunity, write to us at careers@agivant.com with the following subject: AG5111-DevOps Engineer

Agivant is a new-age AI-First Digital and Cloud Engineering services company that drives Agility and Relevance for our client's success.

Powered by cutting-edge technology solutions that enable new business models and revenue streams, we help our customers achieve their trajectory of growth.

Agility is a core muscle, an integral part of the fabric of a modern enterprise.

To succeed in an ever-changing business environment, every modern organization needs to adapt and renew itself quickly. We help foster a more agile approach to business to reconfigure strategy, structure, and processes to achieve more growth and drive greater efficiencies.

Relevance is timeless, and is the only way to survive, and to thrive.

The quest for relevance defines the exponential acceleration of humanity. This has presented us with a slew of opportunities, but also many unprecedented challenges. With technology-led innovation, we help our customers harness these opportunities and address the myriad challenges.